Are you an experienced Sales Operations Manager in search of a new challenge? Do you have an interest in optimising processes within sales? Join our team at EasyPark B2B and play a critical role in our ambitions to make cities more liveable.

Your Role

As a Sales Operations Manager, you will be responsible for overseeing our outbound sales tools as well as their life cycles. You will collaborate closely with providers to ensure that EasyPark's applications align with business needs, adhere to security and application management standards, and are fully optimized for efficiency. In this role, you will drive and implement continuous improvements, contribute to development initiatives, and manage the tooling for the Sales Operations function of EasyPark. 

Your responsibilities are not only to improve current tools, but realise which other platforms can help EasyPark improve their sales process efficiency

Primary Work Tasks

• Manage current CRM way of working and ensure it lives up to sales process standards

• Identify opportunities for application optimization, redesign, or process improvement to currents systems and ways of working.

• Partner with business stakeholders, vendors, IT Business partners, and application architects to provide a strategic vision for new and supported applications, roadmaps, and business processes

• Initiate and drive cooperation external and internal partners to ensure that solutions and processes can be developed and operated in the most efficient way

• Identify potential tools which can be added to the EasyPark Sales ecosystem

• Constructively take feedback from the sales organisation and realise what implementation can improve our way of working.

• Provide an analytical perspective on our sales context and ways of working.

• Collaborate with the B2B team to enhance the user experience from a sales operation point of view for our B2B accounts.

Your Qualifications

We don’t believe one size fits all, but previous experience with system management, CRM management and certifications are a plus. Proficiency in both written and spoken English and strong stakeholder management skills are required.

Personality Characteristics

• Outcome focus; improvement of execution, capability building, and goal achievement

• Pioneering; focus on innovation, agility, and organisational learning

• Building collaborative relationships, stakeholder management, and facilitation skills

• Effective communication and engagement driving

• Flexibility & adaptability; manage ambiguity and situational adaptability

• Strong understanding of sales processes and pipeline management.

• Proficiency in managing tools and other sales supporting systems to identify ways of working .

• Strong project management skills.

• Ability to act as a social connector between different teams and managers.

• Belief in data-driven modern sales and systems thinking.

• Proficiency in using software to enhance human capabilities for work and enjoyment in setting up such systems.

Life at EasyPark

We are a values-driven company with an international culture and a global presence. By providing an environment with space to grow and room for autonomy, we believe in encouraging and supporting our team members to take initiatives and act outside of their comfort zone. To have an open mind and embracing change is a part of our DNA. At EasyPark we are dedicated to maintaining an open culture where the voice of each person is heard, and we play as one team across the globe. Diversity is something we celebrate and we are committed to creating an inclusive environment for everyone.