Customer Care Representative – Part-TIme
At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario where parking supply and driver demand are balanced not due to additional parking spots and fewer cars, but thanks to predictive technology that connects our users to available spots.
As a Customer Care Representative, you will be part of a team of friendly colleagues in an international environment at our office in Oslo. You will be responsible for providing our customers with a professional service, high availability and flexibility. You will work primarily with B2C and B2B customers in the Norwegian market.
You will contribute & make an impact through:
As a Part-Time Customer Care Representative, the main tasks are as follows:
- Answer incoming Customer Service calls and emails from private customers and companies
- Actively work with onboarding of customers, customer loyalty and win-back
- Administration/Back office tasks
We don’t know you yet, but you might recognize yourself in the following:
We are looking for you who has a genuine interest for Customer Service and enjoys working in a fast-paced team environment. Social team player with a feeling for a professional Customer Experience and independent at the same time. You are curious and like to challenge yourself, step out of your comfort zone and try out new things to develop and grow. Feedback is something you welcome with humbleness. Is this you? Apply now!
To be suitable for the role as a Customer Care Representative, we believe that you:
- Have previous work experience within Customer Care
- Feel motivated by working with others towards common goals
- Written and oral fluency in Norwegian and English
This role is based in our fresh newly renovated EasyPark Oslo office.
We are currently offering a 25% part-time position, where availability is expected Monday to Friday 15.30-18:30, and Saturdays. There is also need for availablity during holidays.
NOTE: Please submit your CV and Cover Letter in Norwegian.
Life at EasyPark
We are a values-driven company with an international culture and a global presence. By providing an environment with space to grow and room for autonomy, we believe in encouraging and supporting our team members to take initiatives and act outside of their comfort zone. To have an open mind and embracing change is a part of our DNA. At EasyPark we are dedicated to maintaining an open culture where the voice of each person is heard, and we play as one team across the globe. Diversity is something we celebrate and we are committed to creating an inclusive environment for everyone.