At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario where parking supply and driver demand are balanced not due to additional parking spots and fewer cars, but thanks to predictive technology that connects our users to available spots.

Who are we?
EasyPark Group is a leading digital service company focused on building the world’s most comprehensive marketplace for parking. The EasyPark app, which lets drivers find and manage their parking payment (and electric vehicle charging), is the flagship product currently available in 19 European countries and Australia – and with a big ambition to grow our international footprint even further!

The Role
In the role as Project Manager you will work closely with our French partners, i.e., the cities and companies managing parking in France. Your main responsibility will be to secure a seamless implementation of the Easypark system by configuring, maintaining and supporting sold products and services for our partners.

You will play a crucial role in maintaining partner relationships and optimization by doing support through guidance, advice and recommendations. You want to ensure support for the IT systems and that all parking areas are configured up-to-date in EasyPark's systems, so that our end users can park easily and without errors. You will collaborate with various internal functions such as product managers, customer service and service desk, but you will also need to independently troubleshoot and pass on bugs and amendments in our systems.

This is a rare opportunity to be part of a fast-growing company with a start-up culture, a strong focus on data-driven decisions, scalability, and the creation of great customer value. This position is located at our French office in Versailles, Paris, France.

You will contribute & make an impact through:

• Providing excellent operative support to new and existing partners and other third partiesTraining and ongoing support for cities and private parking operators in relation to EasyPark tools and products

• Configuring new parking areas from partners and update/optimizing existing ones in EasyPark systems

• Configuring new agreements in our internal systems and implementing EasyPark services for new partners

• Project management, including needs definition, testing, and quality assurance

• Ordering, reviewing and roll-out of exposure material. 

• Working closely with our Partner Success Managers, as well as other internal stakeholders on various business development projects

About you

We don’t know you yet, but we believe these kinds of characteristics would make you successful in the role:

• Self-starter with the desire to learn and improve

• Energetic and proactive, result-oriented and enjoy seeing the impact of your daily work

• Detail-oriented and organized with excellent follow-up to ensure customers' expectations and deadlines are met

• Extraordinary interpersonal and communication skills, communicates smoothly in both IT and business environment

• Positive view on collaboration, change and new challenges

• Technically savvy and driven to understand software programs. 

Your background 

We don’t think one size fits all, but a successful candidate might have the following:

• Recent graduate with a bachelor’s degree in computer engineering or a relevant field and/or equivalent working experience from a similar role in a system environment.

• Preferable previous experience with project management or support of systems and applications (eg Saas/Cloud Telco systems)

• Experience with Customer Relationship Management (CRM) software such as Sugar CRM is a plus.

• Fluency in English and French is mandatory. Multiple languages are an advantage

Life at EasyPark

EasyPark is a values-driven company with an international culture and a global presence. By providing an environment with space to grow and room for autonomy, we believe in encouraging and supporting our team members to take initiatives and act outside of their comfort zone, along with having an open mind, and embracing change. We are dedicated to maintaining an open culture where the voice of each person is heard, and we play as one team across the globe. We celebrate diversity and we’re committed to creating an inclusive environment for everyone.

Some of the perks of joining the EasyPark team

• Flexible ways of working: combine working from home with working from the office, whatever suits your team the best.

• Yearly live event: 3 days of fun, meeting up with your colleagues from the whole group, in a location somewhere in Europe.

• Digital global onboarding: a week to indulge in learning & connecting with fellow new starters across the globe.

• Office environment: an open, colourful & inspiring office environment + free coffee, fruit and social activities

• Virtual coffee chats: join the internal Slack channel & randomly connect with a new EasyParker across the globe each week: take a break, have a chat & spark that cross-collaboration

• Work for an award winning company: for three years in a row (2019, 2020, 2021) EasyPark was awarded Best Managed Companies by Deloitte.

NOTE: Please apply with your CV and Cover Letter in English.