Danish Customer Care representative - part time

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At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. We make sure you never miss a beat by making it quicker and easier to find, pay, administer, operate and plan parking.

 

The Role

As a Customer Care Representative, you are part of a team of friendly colleagues in an international environment. You will be responsible for providing our customers with a professional service, high availability and flexibility. You will work primarily with B2C and B2B customers in the  Danish market during evenings and weekend shifts.

You will contribute & make an impact through:

As a Customer Care Representative, the main tasks are as follows:

  • Answer incoming Customer Service calls and emails from private customers and companies
  • Actively work with onboarding of customers, customer loyalty and win-back
  • Administration/Back office tasks



About you

We are looking for someone who has a genuine interest in Customer Service and likes working in a fast-paced team environment. A social team player with an understanding of what a great Customer Experience means and who is independent at the same time. You are curious and like to challenge yourself, to step out of your comfort zone and to try out new things to develop and grow. Feedback is something you welcome with humbleness. Is this you? Apply now!

 

Your background 

To be suitable for the role of a Customer Care Representative, we believe that you should:

  • Have previous work experience within Customer Care and/or sales
  • Feel motivated by working with others towards common goals
  • Be fluent in written and oral English and Danish. Danish as a native language is preferred.
  • The knowledge of Icelandic is a plus

 

This role is based in the Copenhagen office of EasyPark Denmark.

 

One final thing

EasyPark expects a lot, not in the old-fashioned way, but in expecting your ideas, initiatives, dedication, and commitment to contribute towards the common goals of the company together with your colleagues. We seek individuals who are truly passionate about their work and possess an entrepreneurial spirit to overcome challenges. Being a part of the EasyPark team will, for the right person, be a fruitful and personally enhancing journey.


NOTE: Only CVs and cover letters in English will be considered!

If you have any questions you can reach out to Hanna Fredriksson +34695989679.

 

Or, know someone who would be a perfect fit? Let them know!

Denmark

Jægersborg Allé 16, 3.th
DK- 2920 Charlottenlund Directions

We shape the future of EasyPark


EasyPark is the result of continuous initiatives and ideas flowing in from across the globe. Our people drive our innovation, and when we find a good idea, we act. 

 

Already working at EasyPark?

Let’s recruit together and find your next colleague.

email
@easypark.net
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