Technical Customer Care Representative - Slovak and English speaker

Scroll to content

At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. We make sure you never miss a beat by making it quicker and easier to find, pay, administer, operate and plan parking.

Who you are

We are looking for you who always puts the customer first and has a natural feeling for providing a professional Customer Experience. You are a social and outgoing team player who likes working independently in a high-paced, always changing environment. You are curious, thorough, and eager to challenge yourself to step out of your comfort zone and try out new things to develop and grow. You have the ability to reflect on things you do well and things you find challenging and that you would like to improve. Feedback is something you welcome and humbleness is key. 

You will contribute & make an impact through:

  • Supporting our B2C and B2B customers through the channels that are applied in the best way possible such as Phone, E-mail, and Social Media
  • Actively working with onboarding of customers, customer loyalty and win-back
  • Administrative tasks including documentation, data maintenance, and various projects to support the development of the EasyPark service 
  • Working closely with our Slovakian partners, the cities and companies managing parking in Slovakia
  • Implementing the Easypark system by configuring, maintaining, and supporting sold products and services for our partners.
  • Configuration, mapping, and quality assurance of the parking areas

About you

To fit in and succeed in the role as a Technical Customer Care Representative we see that you:

  • Have previously shown eagerness to provide excellent service and help customers.
  • Are motivated by working towards goals together with your colleagues.
  • Have excellent communication skills. 
  • Have a technical aptitude and ability to learn software programs.
  • Have the ability to understand the technical and commercial context in detail.
  • Have the ability to quickly understand the partner’s and customers’ needs. 
  • Speak Slovak and English language on a business fluent level. The Swedish language is not required.

Our offer

EasyPark offers a unique opportunity to be part of a fast-growing, fast-paced tech-driven company categorized by entrepreneurship, innovation, and high ambitions. Sounds interesting? Apply now!

One final thing

EasyPark expects a lot, not in the old-fashioned way, but in expecting your ideas, initiatives, hard work and commitment to contribute towards the common goals of the company. EasyPark is a driven team with big goals, so we seek individuals who are truly passionate about their work and possess the entrepreneurial spirit to overcome challenges and deliver. Being a part of the EasyPark team will, for the right person, be a fruitful and personally enriching journey.

Or, know someone who would be a perfect fit? Let them know!

Sweden

Hangövägen 20
115 41 Stockholm Directions

We shape the future of EasyPark


EasyPark is the result of continuous initiatives and ideas flowing in from across the globe. Our people drive our innovation, and when we find a good idea, we act. 

 

Already working at EasyPark?

Let’s recruit together and find your next colleague.

email
@easypark.net
Teamtailor

Applicant tracking system by Teamtailor