Office IT Specialist

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At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. We make sure you never miss a beat by making it quicker and easier to find, pay, administer, operate and plan parking.

The Role

Our team is growing and we are currently looking for two new Office IT Specialists to strengthen our Internal IT team. As Office IT Specialist you report to the Head of Internal IT and will collaborate closely with other Office IT Specialists and our IT Helpdesk function. You will lead and work hands-on with new systems implementations and integrations and assure that existing services are working as intended and according to SLAs and IT Policy. You will also research and suggest improvements to existing systems as well as new technologies and tools to assure that the Business is using the best processes and solutions.  

This is an exciting opportunity to work in an fast paced international company, moving towards an entirely cloud based platform, in a great team that loves problem solving and finding the best solutions possible. 

You will contribute & make an impact through:

  • Deciding on and implementing new systems and tools we use in our daily work, as well as maintaining them
  • Planning project scopes and deliveries in collaboration with other stakeholders
  • Participating in IT and Business projects as technical specialist
  • Working with continuously developing our internal IT processes, such as Problem Management, Change Management, and Incident Management, and participate actively in their execution
  • Define routines, solutions, and workarounds in collaboration with our IT Helpdesk function
  • Managing new and existing vendors, suppliers, and partners and be part of the technical discussions as subject matter expert
  • Planning and leading internal educational sessions across all functional areas within the Business
  • Ensuring systems and services comply with the Company Information Security Policy in terms of Confidentiality, Integrity, Availability, and Traceability
  • Assisting IT Helpdesk function in a 2nd- or 3rd-line capacity


About you
We don’t know you yet but we believe that you are:

Proactive - Has the ability to take action and initiative without clear instructions, and take responsibility and deliver on your promises

Communicative -  Good social skills and ability to talk to many different stakeholders, including external suppliers. Comfortable with educating others (team members and end-users) in technical concepts

Team player - Willing to help other team members when needed (even 1st-line support, as this can be required by the role to a certain extent)

Curious - Wanting to learn more and excited about new technologies and tools that can help others

Having integrity -  Ability to say no, prioritize and argue for a certain strategy

 

Your background 
We don’t think one size fits all, but a successful candidate might have the following:

  • Solid background from working in a similar I role in a business supporting function
  • Experience working with SaaS tools and cloud-first strategy 
  • Experience from SSO and cloud service integrations
  • Experience from remote client management 
  • Experience working in a mixed client environment (PC, Apple, Chromebook) 
  • Experience working with Google Workspace and Google Meet technologies
  • It is meritorious if you have experience from working with JumpCloud and Atlassian products
  • It will also be seen as meritorious if you have experience working with network and VPN concepts, IP telephony, operational IT security (anti-malware, spam mitigation, etc), system integration processes, and working according to ITIL
  • Excellent spoken and written skills in English are required. Swedish is not required

This role is based at our headquarters in Stockholm, Sweden. The position will require occasional support after business hours and travels to offices within Sweden and other countries.

One final thing

EasyPark expects a lot, not in the old-fashioned way, but in expecting your ideas, initiatives, hard work and commitment to contribute towards the common goals of the company. EasyPark is a driven team with big goals, so we seek individuals who are truly passionate about their work and possess the entrepreneurial spirit to overcome challenges and deliver. Being a part of the EasyPark team will, for the right person, be a fruitful and personally enhancing journey.

Or, know someone who would be a perfect fit? Let them know!

Sweden

Hangövägen 20
115 41 Stockholm Directions

We shape the future of EasyPark

EasyPark is the result of continuous initiatives and ideas flowing in from across the globe. Our people drive our innovation, and when we find a good idea, we act. The wheels move fast at EasyPark, so hop on and be part of our journey!

Already working at EasyPark?

Let’s recruit together and find your next colleague.

email
@easypark.net
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